How to Order
Shopping at www.paperplace.com.au is secure.
Our e-commerce system uses SSL (Secure Sockets Layer) the industry standard
for encryption technology used to create a secure transaction environment. If your browser
supports the use of encrypted data transmissions, our Secure Socket Layer locks all
information (i.e. your credit card number) passed from you to us in an encrypted manner,
making it almost impossible to be intercepted by an unauthorised party.
How to Order:
Click on the on-line product catalogue.
- Find the item you wish to purchase by moving through the aisles.
- Enter the quantity you want for any item you wish to purchase.
- Click on "Add all items to shopping cart" button before moving to another
aisle or the checkout. Because many people wish to order multiple items per page, this
appears to be a quicker method, so no need to press on "Add to basket" type of
product on every product.
- You can inspect the contents of your basket at any time before you finalise your order
by clicking on the "View Basket Button".
- After selecting all items required from all aisles, click on on the "Checkout"
- Minimum Value Order Is: $10.00
FAX OR MAIL ORDERING
How to Order:
Follow steps 1 to 6 as for Online ordering.
Whilst our shopping system is secure, using SSL (Secure Sockets Layer) the industry
standard for encryption technology, we recognise that some people are a little hesitant to
supply information online. Hence, once entering your details, you may choose to click on
the "Fax or Mail order" button, not "Online Order". This will print
out your selection for later faxing or sending to us by "snail mail"
You may use our DO-IT-YOURSELF
invitation ordering system if you want an easy method of ordering sets of invitations
for a set number of people. You can "customise" the quantities of the component
of each invitation set.
We will notify you if we have to order items in especially to fill your order and will
require payment in advance. Once the order has been placed with our suppliers, we are
unable to provide a refund or exchange.
Please choose carefully. We do not give refunds if you simply change your mind or make
a wrong decision.
Where goods are faulty, you can choose between a replacement, an exchange or a refund.
A 20% administration charge may apply to refunds, cancellations and returns. Prior
authorisation needs to be made before any returns will be accepted. Goods that are not
easily re-saleable will not be refunded.
*Special note: Due to health regulations we are unable to exchange or refund masks.
Once your order is in the custody of the shipping provider it cannot be cancelled and
becomes subject to our Returns Policy.
If you have placed an order via our website and need to cancel the order, you can do so by
email or phone.
Please be sure to give your name, phone number, order number and the date you placed the
We accept the following forms of payment:
* Bankcard, Visa and Mastercard
(Please note we reserve the right to clear cheques prior to goods being shipped.)
* Direct Deposit Please allow 2 - 4 business days.
We do not have provision for Amex or Diners Club.
Local Delivery to Australian Locations
All deliveries are sent via Australia Post Parcel Post Delivery.
We endeavour to fill orders within 2 business days, however this can take longer
depending on the item content of the order. Please allow 14 business days for delivery
from order or receipt of payment.
Australia Post Guidelines for approximate time of delivery.
||3 - 10 Standard Business Days
||2 - 3 Months
|Priority Express Post International
||3 - 7 Standard Business days
|Express Post Courier International
||2-4 Standard Business days